About Us

Contact Us

4100 Goss Road
Redstone Arsenal, Alabama 35809-7000
Google Map

Customer Service

 Patient Relations/Advocate
usarmy.redstone.medcom-fahc.list.concerns@health.mil
(256)955-8888 ext. 1054
Building 4100 Main Floor
Room 1J-27A
 
BCAC/DCAO
usarmy.redstone.medcom-fahc.list.bcacdcao@health.mil
(256)955-8888 ext. 1055
Building 4100 Main Floor
Room 1J-26
 

Interactive Customer Evaluation (ICE) 

ICE is a web-based tool that collects your feedback on services at this facility.


 

Need Help?

  • If you have a medical emergency, please call 911 or contact your local hospital right away.
  • Veterans Crisis and Suicide Hotline, dial 988, or (800)273-TALK (8255), www.veteranscrisisline.net
  • National Suicide Prevention Hotline, dial 988, or 800-SUICIDE (784-2433)
  • U.S Army Wounded Soldier & Family Hotline, (800)984-8523, Wounded Soldier and Family Hotline
  • Military Severely Injured Center, (800)774-1361
  • Psychological Health Center of Excellence, (800)796-9699, PHCoE 
  • Navy Safe Harbor-Severely Injured Support, (877)746-8563
  • Military One Source, (800)342-9647 www.militaryonesource.mil

TRICARE

TRICARE Prime Enrollees to the Red, White, or Blue Team may contact their medical team via secure messaging at: MHS GENESIS
  • NOTE: For your own security, please do not transmit social security numbers or dates of birth in this initial contact.

How Well Are We Serving You

   The Joint Outpatient Experience Survey (JOES)

Questions?

Are you on staff at this MTF and need to request a change to this website?

Send you request to the Public Affairs Officer at this facility. Be sure to provide the prober page links (URLs) and instructions that are required to complete your request. If your changes include images, GIFs, or attachments, be sure to add those attachments to your email.
Don't forget to keep your family's information up to date in DEERS!