Contact Us
4100 Goss Road
Redstone Arsenal, Alabama 35809-7000
Google Map
Customer Service
Patient Relations/Advocate
usarmy.redstone.medcom-fahc.list.concerns@health.mil
256-955-8888 X1054
Building 4100 Main Floor
Room 1J-27A
BCAC/DCAO
usarmy.redstone.medcom-fahc.list.bcacdcao@health.mil
256-955-8888 X1055
Building 4100 Main Floor
Room 1J-26
Interactive Customer Evaluation (ICE)
ICE is a
web-based tool that collects your feedback on services at this facility.
Need Help?
- If you have a medical emergency, please call 911 or contact your local hospital right away.
- Veterans Crisis and Suicide Hotline, 800-273-TALK (8255), www.veteranscrisisline.net
- National Suicide Prevention Hotline, dial 988, or 800-SUICIDE (784-2433)
- U.S Army Wounded Soldier & Family Hotline, 800-984-8523, Wounded Soldier and Family Hotline
- Military Severely Injured Center, 800-774-1361
- Deployment Health Clinical Center, 800-796-9699, www.pdhealth.mil
- Navy Safe Harbor-Severely Injured Support, 877-746-8563
- Military One Source, 800-342-9647 www.militaryonesource.mil
TRICARE
TRICARE Prime Enrollees to the Red, White, or Blue Team may contact their medical team via secure messaging at: MHS GENESIS
- NOTE: For your own security, please do not transmit social security numbers or dates of birth in this initial contact.
How Well Are We Serving You
Questions?
- If you have questions and comments for Fox Army Health Center medical clinics or services, please contact our Patient Advocate VIA DoD ICE, 256-876-8621, ice.disa.mil or email: usarmy.redstone.medcom-fahc.list.concerns@health.mil
- If you have questions/concerns for our local Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer (BCAC/DCAO), please contact our BCAC/DCAO at: 256-955-8888, ext. 1055, Email: usarmy.redstone.medcom-fahc.list.bcacdcao@health.mil
- If you have questions, suggestions, or technical issues about Fox Army Health Center's website, please email us at: usarmy.redstone.medcom-fahc.list.amedd-rsa-communicator@health.mil
- NOTE: When emailing Fox Patient Representative or Webmaster DO NOT include sensitive or secure information such as Social Security Numbers, Account Numbers, or Passwords.