TRICARE Information

At the time of posting, this information is current, but must be read in light of governing statutes and regulations. It’s important to remember that TRICARE policies and benefits are governed by public law and federal regulations. Changes to TRICARE programs are continually made as public law and/or federal regulations are amended. For the most recent information, visit TRICARE

• Nurse Advice Line, Call 1-800-TRICARE (874-2273); Follow the Prompts. Nurse Advice Available 24 hours a day, 7 days a week
• Defense Enrollment Eligibility Reporting System (DEERS); if you try to obtain care and your DEERS record shows you as ineligible for TRICARE, please contact the Defense Manpower Data Center Support office (DMDC) at 1-800-538-9552 to verify eligibility. TRICARE DEERS
• One Stop/Id Card Office on Redstone Arsenal, Building 3494; 256-876-1178 or 256-842-2413
• The TRICARE Smart site is your source for TRICARE Educational materials online. The site allows you to view, print or download copies of TRICARE briefings, fact sheets, handbooks, brochures and other materials, TRICARE Smart
• TRICARE Briefings by topic; TRICARE Briefings
• TRICARE is the Official website for TRICARE. Get benefit information and access secure Web sites to find a doctor, view referrals and prior authorizations, manage prescriptions, and more.

 MHS Genesis Patient Portal

• MHS Genesis Patient Portal (Log in) | This patient portal allows beneficiaries who get their care at a military treatment facility to schedule appointments, track their medications and order prescription refills. 

TRICARE Stateside Contacts

• TRICARE National Guard and Reserve Hotline, 1-877-298-3408 
• TRICARE East Region, Humana Military, 1-800-444-5445
• TRICARE West Region, Health Net, 1-844-866-9378
• TRICARE Prime Remote (TPR), 1-888-647-6676 
• US Family Health Plan (USFHP), 1-800-748-7347
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TRICARE Overseas Program

• TRICARE Overseas Program
• Eurasia-Africa, 1-877-678-1207 (stateside#), Email tricarelon@internationalsos.com
• Latin America and Canada, 1-877-451-8659 (stateside #) , Email tricarephl@internationalsos.com
• Pacific; Singapore, 1-877-678-1208 (stateside#), Email sin.tricare@internationalsos.com
• Pacific; Sydney, 1-877-678-1209 (stateside#), Email sydtricare@internationalsos.com

TRICARE Area Offices

• Eurasia-Africa (Africa, Europe, and the Middle East) 1-888-777-8343, Option 1 TRICARE Eurasia-Africa
• Latin America and Canada (Canada, the Caribbean Basin, Central and South America, Puerto Rico, and the U.S. Virgin Islands) 1-888-777-8343, Option 2 TRICARE Latin America and Canada
• Pacific (Asia, Guam, India, Japan, Korea, New Zealand, and Western Pacific remote countries) 1-888-777-8343, Option 3 TRICARE Pacific

Other Important Contacts and Links

• TRICARE For Life, 1-866-773-0404 TRICARE For Life
• Download TRICARE Forms TRICARE Forms
• TRICARE Pharmacy Program, Express Scripts, Inc, 1-877-363-1303 TRICARE Pharmacy Program, Express Scripts
• TRICARE Active Duty Dental Program, United Concordia, 1-866-984-2337 TRICARE Active Duty Dental Program, United Concordia
• TRICARE Dental Program, United Concordia, 1-844-653-4061, TRICARE Dental Program
• Retiree Dental Options, Federal Employees Dental & Vision Insurance Program
• National Suicide Prevention Lifeline, 1-800-273-8255, For warning signs & steps to help prevent suicide, go to: National Suicide Prevention Lifeline and click on the “Programs and Resources” tab to find links and other resources for behavioral health care and suicide prevention.
• Real Warriors Live Chat, 1-866-966-1020
• milConnect: Update your email and mailing address in DEERS and view eligibility, enrollment information, enrollment cards, and important correspondence about your benefit by going to: TRICARE milConnect
• Beneficiary Web Enrollment: Enroll in TRICARE medical and dental options and manage your enrollments by going to: TRICARE Beneficiary Web Enrollment
• For frequently asked TRICARE Question (FAQs) go to: TRICARE Question (FAQs) and search by Keyword.
• TRICARE Contact Us
• If you have a medical emergency, go to the nearest emergency room or call 911.
• The Nurse Advice Line is a toll-free number that puts you in contact with a team of live, registered nurses who can answer your urgent healthcare questions 24/7. It helps you decide if you should get care from a doctor or if there are other home options that may work for you. To get advice, call 1-800-TRICARE (874-2273) and select option 1. For more information about the Nurse Advice Line, visit the Nurse Advice line page: Nurse Advice Line
• Does TRICARE cover Urgent Care? TRICARE Urgent Care
• TRICARE Fundamentals Online Public Course