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FAHC Pharmacy Services
FAHC FORMULARY DOWNLOAD
*NEW at FAHC* ScriptCenter lockers – Opt to pick up your Refills a the ScriptCenter lockers located next to the Commissary when calling in your refills using the Automated Call-in Refill Line. Pick up will be available daily during RSA Exchange hours. Refrigerated items are excluded. Beneficiaries will need to create a one-time user account at the ScriptCenter lockers. For more information on the ScriptCenter lockers, see links below.
ScriptCenter-Patient-How_To_Booklet
ScriptCenter_Trifold
Electronic Prescriptions – Have your Provider send eScripts to ‘DoD Redstone’.
**ATTENTION** Unlike retail pharmacies, FAHC Pharmacy is not notified when your provider electronically sends a prescription for you
How to Notify Pharmacy to fill your RXs before you arrive:
- MHS GENESIS Patient Portal - message “Redstone Pharmacy”
- PCRS Link – Click PCRS to send your request. For instruction on how to use PCRS, click PCRS Instructions.
- Q-Anywhere - use your smart phone by scanning the QR code below, or text ‘Get in Line’ to 833-429-9741.
4. REFILLS - Refer to your prescription label for the automated refill phone numbers.
256-915-2143 or 800-223-9531. Opt to pick up your RXs at the new ScriptCenter lockers located next to the Commissary at the RSA Exchange!
Transfer prescriptions
If you would like to have your prescriptions transferred to Fox Army Pharmacy from another MTF or civilian pharmacy, call 256-955-8888 ext. 1035 and leave the following information:
· Pharmacy name and phone number.
· Patient’s name (please spell out).
· DOB.
· List of medications to be transferred.
If this is your first time at FAHC, you will first need to register at Medical Records located at Fox Army Health Center before pharmacy can process them. Allow 3 business days for processing. For out-of- country requests, please allow up to 7 business days.
If you would like to transfer prescription(s) to another pharmacy, please have the receiving pharmacy contact us at 256-876-5773 or the receiving pharmacy can fax the request to 256-955-0189.
Auto-Notify Service
If you would like to receive notification when your prescriptions are ready for pick-up, leave us a message at 256-955-8888 x1035 along with your telephone number.
OHI (Other Health Insurance ) - To save time, Register your Other Health Insurance (OHI) by clicking this link https://www.redstone.amedd.army.mil/InsFrmUpload.aspx
Family Self-Care & Over the Counter program
The pharmacy offers a Family Self-Care and Over the Counter (OTC) dispensing program where you can obtain many common OTC medications directly from the pharmacy without a prescription. Please read the self-care program document for additional information and safety information.
OTC Self-Care Drug List.
TRICARE Home Delivery
The TRICARE Pharmacy Home Delivery is another way to fill prescriptions. TRICARE Pharmacy Home Delivery will ship up to a 90-day supply of your prescription to any address in the U.S. or U.S. territories, including APO/FPO address. For more information please visit the TRICARE Home Delivery page. For pharmacy cost information, visit the Copayments and Cost-Shares page.
Questions - If you have questions about your prescriptions:
Call 256-955-8888 x1035
Online: MHS GENESIS Patient Portal to “Redstone Pharmacy”
Online:
PCRS