Fox Army Health Center will close at noon on December 6. This includes Pharmacy and Laboratory.
For other closures and updates, visit our Announcements page.

Health Services

Pharmacy




  

Welcome to Fox Army Health Center
Pharmacy

Fox Army Health Center (FAHC) would like to thank our beneficiaries for visiting and using our pharmacy. We continuously strive to implement new programs that improve both the quantity and quality of our services. The FAHC Pharmacy is dedicated to service our patients tomeet their pharmaceutical needs.
For additional information, please call 256-955-8888 ext 1030 during duty hours.

 

Hours of Operation:

7:30 a.m.-4:00 p.m., Monday to Friday

For details about filling prescriptions, please visit:

FAHC Pharmacy Services.

Civilian providers, visit:

Off Base Physicians for prescribing information.

General Information

Services

FAHC Pharmacy provides the following services:

  • New Prescriptions
  • Refill Prescriptions
  • Transferred Prescriptions
  • Auto-Notify Service
  • Family Self-Care and Over the Counter program
  • Answer prescription-related questions

We serve all eligible beneficiaries at this pharmacy. 

Electronic Prescriptions (Safest, most efficient, and preferred)

Sending prescriptions electronically is the safest and most preferred method for all prescriptions. Controlled substance prescriptions can also be sent electronically by your provider. Ask your provider to send all your prescriptions electronically to “DOD Redstone.”

Hard Copy (Paper) Prescriptions

If your provider is unable to send your prescriptions electronically, hard-copy prescriptions will be accepted. Electronic prescribing of controlled substances is now allowed.

Dispensing Policies

  • Maintenance medications: A quantity of up to a 90 day supply may be dispensed by Pharmacy at any one time. The prescription with refills may be filled for up to 12 months.
    • Exceptions to this policy require approval from the Chief of Pharmacy.
  • Prescriptions expire 1 year from the original date written, except for controlled substances as described below.
  • The number of refills will be annotated on the PRESCRIPTION LABEL. For example, 0 of 2 refills means there are zero refills left out of 2 refills prescribed.
  • Keep the original containers or record your refill numbers for ease of ordering.
  • Dye free products are not stocked and are not available for order at this pharmacy. 
  • Controlled substances (schedule II, III, IV, & V):
    • Electronic prescriptions are now accepted for controlled substances.
    • A maximum of a 30 day supply may be dispensed by the pharmacy with a maximum of 5 refills.
      • Exception: Ritalin, Adderall, and Concerta may be dispensed for up to a 90 day supply for attention deficit disorder.
      •  Federal law prohibits refills on Schedule II controlled substances.
    • Controlled substances expire 6 months from the original date written by the provider.

Non-Network Pharmacy Use

At non-network pharmacies, you'll have to pay full price for your prescription drugs and file a claim for reimbursement. Reimbursements are subject to deductible or out-of-network cost-shares, and copayments. All deductibles must be met before you can be reimbursed.
https://www.tricare.mil/CoveredServices/Pharmacy/FillPrescriptions/NonNetwork

TRICARE Formulary Search Tool

  • If a medication you are looking for is not on the list in the link below, please contact FAHC directly at 256-955-8888 ext 1030 during duty hours and speak with a representative for coverage details.
    FAHC Formulary
 Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:
  • Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
  • Where the prescription can be filled
  • Coverage review requirements and forms
  • Alternative medications, including costs

*To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.*

Resources for Beneficiaries

Express Scripts:
Specialty medications:
  • Call Accredo Pharmacy for assistance with filling specialty medications.
 

Contact Us

Phone

Toll Free Number
800-223-9531

Nurse Advice Line
800-TRICARE, option #1

Call Center Number
256-955-8888

Pharmacy Refill Number
256-915-2143

Location

Fox Army Health Center 
4100 Goss Road
Redstone Arsenal, Alabama
35809-7000

Visit FAHC User Services

Don't forget to keep your family's information up to date in DEERS!